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Frequently Asked Questions (FAQ)

When will I receive my order?

Delivery time depends on the selected shipping method and location. We work with delivery agents in major cities, and orders are usually delivered within 24 to 48 hours after confirmation.

Do you offer international shipping?

Currently, our shipping partners deliver within the country and to selected cities listed on our delivery page.

However, you can request international shipping by contacting our team via WhatsApp. We will provide details about product weight, pricing, and available international shipping options.

What if there is a manufacturing defect?

Please refer to our Return & Exchange Policy for full details.
In case of a confirmed manufacturing defect, the product can be returned. Shipping fees may apply according to the policy, but the product cost will not be charged to the customer.

Do you offer discounts on bulk orders?

Yes, we offer bulk order delivery services. Discounts of up to 10%–20% are available on selected products.
You can contact us directly through the Contact Us page for more details about quantities and pricing.